You have been involved in an automobile
accident and find yourself at a Collision Reporting
Center. The entire system is new to you, and you wonder
what to do next. The following is a brief explanation of
the Collision Report facility, why you are here and what
you can expect.
What is a CRC?
A Collision Reporting Center is a Police facility
created to assist motorists in reporting motor vehicle
collisions. This facility has been set up for the
- To facilitate an efficient way of reporting your
automobile accident to the police.
- To eliminate lengthy, often dangerous waiting
periods at the accident scene.
- To allow OPP and Metro police to better allocate
their resources to serve the public at no cost to
the police or tax payers. No fees are charged to
police or motorists. All expenses are paid by
Filing a police report
- Your vehicle will be inspected and a sticker will be
applied to the damaged area of your vehicle.
- You will then be given a self-report form to
- The police will request your driver’s licence,
vehicle ownership, and insurance liability card.
Please have these available.
The damage reported sticker indicates that the damage
has been reported to police. It should not be remove
until the damage is reported to your insurance company
and repaired. This sticker provides a means to assist
the police in identifying and controlling the more than
15,000 hit and run drivers each year in Metro Toronto.
Action to be taken by all drivers before attending a
collision reporting center.
- If it is safe to do so, remove vehicles from
- Exchange info with the other involved parties.
(Names, drivers licence #, addresses, phone
numbers, insurance and vehicle particulars).
- If any, obtain names and phone numbers of
- Forthwith, attend with your vehicle at the
CRC most convenient to you.
- Bring your documentation with you to the CRC
(Driver’s licence, ownership and insurance
Does the CRC take fail to remain collision reports?
Yes – The CRC will take
property damage only fail to remain reports. A police
unit will be dispatched if the suspect vehicle is still
in the area of the collision.
What are the hours of operation at the CRC’s?
Collision Reporting Centers are open 24 hours a day,
7 days a week.
When should a driver attend a CRC?
Any driver involved in a reportable property damage
collision is to report the collision at a CRC.
Police units will be dispatched to the scene when one
or more of the following situations apply.
When should a driver NOT attend a CRC
- Collision involves injury or death.
- Criminal activity involved in collisions (e.g.
impaired driving, stolen vehicle, assault etc.).
- Collision involving Federal, Provincial or Municipal
vehicles (including TTC).
- Collision involving vehicles transporting dangerous
- Collisions involving a person who is uninsured or is
a suspended driver.
- Collisions involving damage to private, municipal or
- Collision involving bicycles or pedestrians.
- Involved party refuses to provide required info.
Without exception, towed vehicles must go directly to
the CRC from the collision location.
The Highway Traffic Act requires that all collisions
where persons are injured, or damage valued at more tan
$1000.00 to vehicles or property, or damage to any
highway property be reported to police forthwith.
For additional info please call the number below
CRC location in Metro Toronto
North Collision Reporting Center
113 Toryork Dr. Phone: (416) 808-3960
East Collision Reporting Center
39 Howden Rd. Phone: (416) 808-4960
NOTICE TO THE PUBLIC
from Toronto East Accident Support
39 Howden Road, Toronto, ON M1R 3C7
Phone: (416) 701-1600
STATEMENT OF VEHICLE OWNER’S RIGHTS AS PRESCRIBED
BY METRO TORONTO BY-LAW 20-85. AS AMENDED:
- The Toronto Licensing Commission, through by-law
20-85, regulars toe trucks, Collision Reporting
Centers and repair facilities. Some of the by-law
requirements that may affect you if you have been
involved in a motor vehicle accident are as
- The maximum amount that you can be charged for
being towed after an accident is $130 except if
you have been towed from a highway (QEW, Gardiner
Expressway, DVP or Highway 400, 401, 404, 427) in
which case the maximum amount is $150.
- The by-law prohibits a tow truck from
recommending any particular body shop or from
recommending that your vehicle be taken to a body
shop before being taken to a Collision Reporting
- At the CRC, the tow truck driver is required to
leave your vehicle in a designated area, and then
to leave the premises immediately after being paid
by the CRC.
- The by-law prohibits employees in the CRC from
recommending a vehicle repair facility.
- If your vehicle is to be towed to a body shop for
repair, the tow will be under the direction of the
repair facility chosen by the vehicle owner. You
may authorize a change of this by-law requirement
by completing a form which you may obtain from the
CRC staff after completion of the accident report.
- The tow truck operator MAY NOT RECOMMEND a
body shop or other vehicle repair facility. By-law
No. 20-85. Failure to comply may result in whether
the tow truck operator’s licence should be
suspended, revoked or have conditions placed on
Responsibilities for motorists involved in a
It is an offence, if a motorist fails to report to
the location they have been directed to by the police,
whether it is a police station or a Collision Reporting
Center. The fine is $200-$1000 and three demerit points.
The same penalties apply for failing to provide the
required info to police or to anyone else involved in
Insurance requirements and responsibilities
By accepting the automobile insurance contract, you
agree to the following conditions:
Section 1.4.4. you agree to inform us in writing of
any incident involving the automobile that must be
reported to the police under the Highway Traffic Act.
You must notify us within seven days of the incident or,
if unable, as soon as possible after that.
If you fail to meet your responsibilities, claims
under this policy, with exception of certain accident
benefits, may be denied.
NB. The above info has been obtained directly from
sources at the Ministry of Transportation and Insurance
Company Automobile Contracts.